Job Description

Selah Center is a private wellness center in Carlsbad that blends cutting-edge therapies with a restorative, spa-like environment. We specialize in advanced detox, regenerative health, and personalized healing experiences, offering clients services such as IV therapies, mind-body treatments, and integrative wellness programs. Our mission is to provide a sanctuary where clients can restore balance, improve health, and feel cared for at the highest level.

About the Role

We are seeking a warm, professional receptionist to be the first point of contact for clients and to ensure smooth front-office operations. This role is vital in creating a welcoming experience and supporting both practitioners and our operations team.

Responsibilities

• Greet and check in clients, answer calls, and respond to inquiries
• Schedule and confirm appointments in clinic software
• Collect payments and assist with intake paperwork (if not already done remotely)
• Maintain a clean, organized, and welcoming reception area
• Provide administrative support to practitioners and management
• Assist the shipping department with order processing and package preparation as needed
• Support light facilities upkeep, including tidying treatment rooms between clients and helping ensure bathrooms remain presentable throughout the day

Qualifications

• Previous receptionist, front desk, or customer service experience (wellness/healthcare a plus)
• Strong communication and multitasking skills
• Organized, detail-oriented, and professional demeanor
• Comfortable handling confidential health information (HIPAA compliance)
• Bilingual (English/Spanish) a plus

Details

• Full-time, W-2 employee role
• Competitive pay based on experience
• Employee perks: discounts on services/products, wellness benefits, and paid training
• Location: Carlsbad, CA

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